Shipping and Returns

Shipping

Rates vary from $2.50 to $5.95, or FREE for over $49. Most orders ship within 1-2 business days from California or Florida. We require a physical address and will not deliver to PO Box addresses. Shipping and handling rates were designed to be as reasonable as possible. To ensure timely delivery for an event or holiday, please place your order 7-10 days in advance. 

With UPS Delivery Intercept, you can request that we intercept your shipment prior to delivery. You will be assessed a fee of $11 per box and an additional transportation charge that will be determined by UPS. The fee needs to be paid at the time of the intercept and will only be charged upon the your request. UPS intercepts are not guaranteed and fees will not be reimbursed if the intercept is not successful. 

Returns

We make every effort to see that your orders are shipped correctly and that they reach you safely. Every order shipped from us is double-checked for accuracy. If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

We know things happen. Contact us within 15 days of delivery and we'll do our best to make sure you're 100% satisfied.